Política de envío
Processing Time Orders are processed and shipped within 1–2 business days.
Delivery Times
- USA: 5–10 business days
- International: 10–20 business days
Tracking You'll receive tracking information via email once your order ships. You can also track your order anytime using the tracking page on our site.
Shipping Delays During peak seasons or due to unforeseen circumstances (weather, customs, etc.), delivery may take longer. We appreciate your patience and will always do our best to keep you informed.
Lost or Stolen Packages Once tracking shows delivered, Pavio is not responsible for lost or stolen packages. Please contact your local post office if you believe your package was misdelivered.
For orders showing as delivered but not received, please contact us at pavioshop@outlook.com within 7 days with documentation from your local post office.
Questions? Contact us at pavioshop@outlook.com — we typically respond within 24 hours.